Showing 1 to 15 of 15
1. Posted: Sat 3rd Dec 2011 19:27 GMT
Yesterday morning, I put my 3DS on the charger and went to school, and when I came home it was acting strange. The touch screen wasn't responding, and when I went on DS games it didn't work at all. So then I tried to go on the Internet browser. Whenever I zoomed in, it zoomed back out automatically.This led me to believe the Y button was compressed and that I couldn't get to it to fix it. I then went on Link's Awakening DX. All that occurred was that the map screen was flashing on and off and that I was unable to stop it. I pressed the home button. The circle pad it appears, was stuck, and the cursor on the home screen was just going around in a line. I left my 3DS alone for a little while, then came back to it. I tried taking the battery out, and it didn't solve anything. I just didn't worry about it, and later I opened up 3DS Sound. I selected a song, and closed my 3DS so I could listen. The song ended, and I opened my 3DS. The touchscreen didn't work at all, nor did the buttons. I pressed the home button and went back. I then pressed the home button again, but it didn't take me back to the application. I'm not sure what I should do, this happened over the span of a day and a half, and I really don't have money to send my 3DS in for repairs with it being this close to Christmas. So, long story short, I need something to fix it, and not have to send it in for repairs. My 3DS has an Ambassador status, and I can't afford to lose it.
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2. Posted: Sat 3rd Dec 2011 19:32 GMT
send it in. its covered under warrenty for a year. they wont revoke your ambassador staus if it is fixable. the only way you could lose it is if they need a new 3ds system for you. maybe talk to a represenative about it to make sure even if they replace it you can have the ambassador status.
Edited on Sat 3rd December, 2011 @ 19:33 by Kagamine
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3. Posted: Sat 3rd Dec 2011 19:33 GMT
@Itsa: Just call Nintendo (or have your parents call) and let them know what happened — you put your 3DS on the charger, left it alone for a few hours, came back and it wigged out on you. Your 3DS is still under warranty, so you shouldn't have to pay to have it repaired (provided you didn't really drop it or something), and if it does wind up being replaced i doubt you'd lose your Ambassador status since that's linked to your eShop information already.
Just get in touch with Nintendo and let them help you D:
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4. Posted: Sat 3rd Dec 2011 19:35 GMT
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5. Posted: Sat 3rd Dec 2011 19:37 GMT
yeah send it in. my circle pad broke twice, and they fixed it twice with no cost.
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6. Posted: Sat 3rd Dec 2011 19:41 GMT
Call Nintendo, I had a problem in where my 3DS wouldn't connect to the internet, so I called them up and set it over.But, be sure to tell them that you are sending it over, since I didn't do that, but they still fixed it, since I called them up and told them that I sent it.
7. Posted: Sat 3rd Dec 2011 19:44 GMT
I have an honest question. Why do people come here to talk about broken systems?
8. Posted: Sat 3rd Dec 2011 19:46 GMT
Because Nintendo helped me in no way at all
9. Posted: Sat 3rd Dec 2011 19:49 GMT
lz20XX wrote:I have an honest question. Why do people come here to talk about broken systems? Because Nintendo helped me in no way at all
Do you mean their support website didn't help or the actual tech support neglected you? Provided that you didn't void your warranty, all should be fine.
Edited on Sat 3rd December, 2011 @ 19:50 by FOREST_RANGER
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10. Posted: Sat 3rd Dec 2011 19:54 GMT
Did you call them? Or are you just mad because one webpage didn't help you?
11. Posted: Sat 3rd Dec 2011 19:56 GMT
lz20XX wrote:I have an honest question. Why do people come here to talk about broken systems? Because Nintendo helped me in no way at allDid you call them? Or are you just mad because one webpage didn't help you?
No, I called them, they didn't really help, and I never said I was mad
12. Posted: Sat 3rd Dec 2011 19:57 GMT
Did you call them up? The tech support is really friendly and helpful, and they always try and find out what is wrong with your system.
13. Posted: Sat 3rd Dec 2011 19:58 GMT
lz20XX wrote:I have an honest question. Why do people come here to talk about broken systems? Because Nintendo helped me in no way at allDid you call them? Or are you just mad because one webpage didn't help you?No, I called them, they didn't really help, and I never said I was mad
Well, call them again, or call them again later. You shouldn't have to deal with this issue on your own if your 3DS broke by itself. Heck argue with them.
EDIT: woops, I put my reply in the quote. Fixed now.
Edited on Sat 3rd December, 2011 @ 19:59 by FOREST_RANGER
14. Posted: Sat 3rd Dec 2011 20:03 GMT
@YoungLink: Well some users come to the forums to claim that they broke their stuff and that Nintendo was no help....because they didn't contact Nintendo.
Anyways, you're still gonna have to send it in for repair. There probably isn't a way around that
15. Posted: Tue 24th Jan 2012 07:37 GMT
All I have is good experiences w/ their service line. Well, that's the American one. Perhaps it's undiscovered.
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