@ThanosReXXX Well I'd still contact them and explain to them what happened while it was still all fresh in my mind. Who knows, maybe there's a whole epidemic of people in your country hurting themselves on hard bus pieces and you could become part of a class action lawsuit. Or start a movement that gets the bus company to put soft padding on the hard metal things that break peoples ribs. You'd be doing it for the good of society.
Oh, and in case that all sounds mocking, riders on our railroad were suing over their ripped pockets.
https://www.villagevoice.com/2010/09/14/metronorth-and-the-li...
Maybe your bus company has a claim for for broken ribs?
http://web.mta.info/selfserve/pdf/customer_clothing_damage_cl...
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