General Discussion Forum

Topic: How do I claim my Club Nintendo Platinum reward?

Showing 1 to 8 of 8

AuthorMessage
Avatar

Kknight

1. Posted:

Alright, I'm baffled. I've gotten the e-mail and when I log in to the Club Nintendo site I can go to the reward announcement page...but nothing is clickable. How do I choose which gift I want? I also don't see any links about contacting club Nintendo with an e-mail or anything. Ideas?

Now Playing DS: Scribblenauts; M&L: BIS--Just Finished: Picross--Backlog: Layton 2; Spirit Tracks
Now Playing Wii: Little King's Story--Just Finished: NSMBWii--Backlog: Boy and His Blob

AuthorMessage
AvatarStaff

Philip_J_Reed

2. Posted:

Yes. Give me your login name and password, and I will do it for you. Also, I'll have the Mario hat shipped to my house, so I can be absolutely sure it's received in good order. :P

Actually, open up the email you were sent with the choices for prizes. There will be a link toward the top (above the pic of Doc) telling you to visit and claim your prize. From there you'll be offered the two prizes, and beneath each one is a link to pick it. Pick your prize, finalize your decision, and enter/confirm your shipping info.

Let me know if you get stuck anywhere in the process, and try to tell me exactly where so I can help you figure it out.

NL Forum Moderator / Part-Time Reviewer / One-Track Lover
Noiseless Chatter, my pop culture blog that will change your life
Wii U Account: ChickenBrutus (add me!)
Mega Man No Damage Runs, and more

Twitter: NoNoiseChitChat

AuthorMessage
Avatar

Kknight

3. Posted:

Hey Chicken,

Thanks for the help. My username is xxxxx and my password is yyyyy :-p

Seriously though, I got the e-mail...I clicked on the link you noted telling me to visit and claim my prize...it takes me to the Club Nintendo page where I am logged in. This is what the page looks like for me:

Untitled

No links...and the pics aren't clickable either

EDIT - I even tried going there in IE thinking maybe it didn't like FireFox for some reason...but no dice

Edited on by Kknight

Now Playing DS: Scribblenauts; M&L: BIS--Just Finished: Picross--Backlog: Layton 2; Spirit Tracks
Now Playing Wii: Little King's Story--Just Finished: NSMBWii--Backlog: Boy and His Blob

AuthorMessage
Avatar

sirgrim

4. Posted:

That's odd. Mine looks like this.

Untitled

Edit: My e-mail looked like that, that is. At the top of the page you're at does it say it has already been redeemed? My Nintendo club page looks like that, but I've already redeemed it.

Edited on by sirgrim

sirgrim

AuthorMessage
Avatar

Kknight

5. Posted:

Yeah, that's what my e-mail looked like...the screenshot I posted is the page that the e-mail link takes me to. At the top of my page it says:

[quote]Congratulations! Your Club Nintendo Family reached Platinum status and earned a Special Reward!

Important: Your Family Account Administrator must accept the reward by August 11, 2009.

Note: One Elite Status reward per Club Nintendo Family. [/QUOTE]

Hmmm...I think I may have just realized the problem. I have a family account set up in conjunction with my wife...I wonder if she is the "primary" on the account. Let me log in as her...hold on...

Now Playing DS: Scribblenauts; M&L: BIS--Just Finished: Picross--Backlog: Layton 2; Spirit Tracks
Now Playing Wii: Little King's Story--Just Finished: NSMBWii--Backlog: Boy and His Blob

AuthorMessage
Avatar

sirgrim

6. Posted:

That's probably it. Dang womens.

sirgrim

AuthorMessage
Avatar

Kknight

7. Posted:

Bingo! That did it. Thanks for the help :-)

Now Playing DS: Scribblenauts; M&L: BIS--Just Finished: Picross--Backlog: Layton 2; Spirit Tracks
Now Playing Wii: Little King's Story--Just Finished: NSMBWii--Backlog: Boy and His Blob

AuthorMessage
Avatar

Kknight

8. Posted:

sirgrim wrote:

That's probably it. Dang womens.

LOL :)

Now Playing DS: Scribblenauts; M&L: BIS--Just Finished: Picross--Backlog: Layton 2; Spirit Tracks
Now Playing Wii: Little King's Story--Just Finished: NSMBWii--Backlog: Boy and His Blob