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Topic: Game Store Experiences

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WaLzgi

41. Posted:

With Gamestop, there are good stores and bad stores. And of course when someone goes to a bad store, they assume that all Gamestops are bad. Just human nature I guess...

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Sleepingmudkip

42. Posted:

ScroogeMcLz wrote:

With Gamestop, there are good stores and bad stores. And of course when someone goes to a bad store, they assume that all Gamestops are bad. Just human nature I guess...

well all 20 gamestops i been to in maryland had bad or decent service never good....but thats maryland

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Tasuki

43. Posted:

ScroogeMcLz wrote:

With Gamestop, there are good stores and bad stores. And of course when someone goes to a bad store, they assume that all Gamestops are bad. Just human nature I guess...

I have been to every Gamestop in my city a few in the next city over and a few in Southern California and one in Vegas and guess what they are have rude employees who have no idea about games but only care about sales. I doubt that they have any good stores this seems to just be a company thing.

I notice alot of people bringing up EB games and I have to agree I use to go to them all the time when they were around. There employees were alot nicer and knew what they were talking about plus they didn't pull the whole used game as new BS that Gamestop does. Its a shame that Gamestop got their greedy hooks on EB games and bought them out.

I also liked Game Crazy too which again was the same business as Gamestop but like EB none of the BS that Gamestop pulls. The employees were helpful and knew what they were talking about. I was sad when they went out of business.

But I find funny is that Gamestop the worst of the video game sellers is still around the good ones are all gone WTF? How is that possible. I guess people just like being lied too and conned.

I also saw a previous post where someone said that they suspect that Gamestop pushes employees to sell used games over new ones. It would make sense since Gamestop gets all the money from a used game rather than a new game which a portion of it goes the the game company. Of course that makes sense of them passing off used games as new as well.

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WaLzgi

44. Posted:

Or Gamestop is simply the better run business. Notice how it was far larger than those other stores.

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Tasuki

45. Posted:

ScroogeMcLz wrote:

Or Gamestop is simply the better run business. Notice how it was far larger than those other stores.

Well I wouldn't say they were the better run business. Its because people run to them like sheep to the slaughter. As for some reason people think they are the only store on the planet that sells games.

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OptometristLime

46. Posted:

ScroogeMcLz wrote:

Or Gamestop is simply the better run business. Notice how it was far larger than those other stores.

Sure, but that doesn't touch the issue of their policies, especially toward customers.

Their monopoly power is what allows them to purchase used games for a pittance, in lieu of a windfall profit on the next customer. Who is probably paying as much as 100x (not exaggerating) what the store gave to you. It's within their rights, people accept it, and there are alternatives.

For those that do have alternative routes to offload their games, I think the word needs to be spread that Gamestop is a poor avenue. I sold probably a third of my Wii games collection, hoping to take advantage of one of their "promotions". Once bitten, twice shy; that would describe my experience. ;)

Edited on by OptometristLime

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WaLzgi

47. Posted:

It could also be that they nab so many exclusive "collector's editions" and preorders that everyone flocks to them. It can also be the used game business that they run (which ironically I find to be the best actually)

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Tasuki

48. Posted:

ScroogeMcLz wrote:

It could also be that they nab so many exclusive "collector's editions" and preorders that everyone flocks to them. It can also be the used game business that they run (which ironically I find to be the best actually)

I guess thats true too. Lucky for me I have another place that sells used games in my town but they are a local company. I know alot of people don't have that option so they go to Gamestop. Really it just baffels me how companies like Gamestop and Walmart stay in business with they way they do business but the friendly respectable companies die and go out of business. I guess what they say is true nice guys finish last.

Edited on by Tasuki

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WaLzgi

49. Posted:

OptometristLime wrote:

ScroogeMcLz wrote:

Or Gamestop is simply the better run business. Notice how it was far larger than those other stores.

Their monopoly power is what allows them to purchase used games for a pittance, in lieu of a windfall profit on the next customer. Who is probably paying as much as 100x (not exaggerating) what the store gave to you. It's within their rights, people accept it, and there are alternatives.

Here's a tip: go for store credit and take advantages of deals. Thanks to a coupon I sold back Animal Crossing and Mario & Luigi DT for $50 (a loss of $30 not including tax). To be fair, everyone else's prices are about the same (store credit wise for Gamestop). Every time I price shop, Gamestop is always the best deal.

For those that do have alternative routes to offload their games, I think the word needs to be spread that Gamestop is a poor avenue. I sold probably a third of my Wii games collection, hoping to take advantage of one of their "promotions". Once bitten, twice shy; that would describe my experience. ;)

I dunno man, I can get my fair share of credit back. I sold my old PS3 slim for $120 thanks to their deal where they doubled the trade-in for a system.

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Freakazoid

50. Posted:

Well i shop at my local mediamarkt XD but im from germany so i dont even know if this one exsists outside from germany.
Well just wanted to tell a short story where i was happy seeing an employee talking to another costumer ( Mother with kid) about the features the wii u has. He did this in good manner also im not sure if he ripped her off because of the prce drop which was going to come ( is it already in europe?)
And this store also has an much larger games section than any gamestop i was to XD also got to mention the wii u section got more spotlight lately before i didnt even get pikmin 3 at launch there where normally they always have the games at launch.

Edited on by Freakazoid

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KittenKoder

51. Posted:

OptometristLime wrote:

ScroogeMcLz wrote:

Or Gamestop is simply the better run business. Notice how it was far larger than those other stores.

Sure, but that doesn't touch the issue of their policies, especially toward customers.

Their monopoly power is what allows them to purchase used games for a pittance, in lieu of a windfall profit on the next customer. Who is probably paying as much as 100x (not exaggerating) what the store gave to you. It's within their rights, people accept it, and there are alternatives.

For those that do have alternative routes to offload their games, I think the word needs to be spread that Gamestop is a poor avenue. I sold probably a third of my Wii games collection, hoping to take advantage of one of their "promotions". Once bitten, twice shy; that would describe my experience. ;)

You do realize that you are just feeding this same machine you are complaining about. Why not just cut out the middle man completely and give the game system companies the monopolies? Order them all from their eShops instead of any store. A bit of a lesson here, Capitalism 101, basically:

A company that produces the higher quality of products and services will, eventually, always become the biggest of that type, always. Being a bigger company allows a bit of freedom in buying power, thus reducing their costs, and if they want to remain on top they'll share these savings with the customers, like Walmart and Target does. If they do not want to continue to maintain their position they'll gouge the customer, allowing another company to attract those customers, thus decreasing their market share. A loss in market share means less buying power, thus a lot less profit.

That's how capitalism works, the customer has all the power in the system, not the government or the courts, but the people. Gamestop has passed on it's saving from the buying power it has gained, thus it sells games for a lower price and customers will always be attracted to that lower price. As to how each store is operated, talk to your community, they ARE the local store, they are the reason the local store runs how it does, not the company as a whole. Policies can always be circumvented, or even twisted to mean something else completely, most court cases are about how a policy is interpreted by everyone when a store's policy is brought into question. So Gamestop now has the larger market share, was not long ago that Gamestop was the small business, barely scratching by, and everyone said that Amazon would destroy it, and many other companies. Now people are complaining that Gamestop is too big, my recommendation is to make up your minds.

Buy from the business you want, and just accept that small businesses that don't become huge are simply bad businesses.

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DestinyMan

52. Posted:

I've had no problems with my local Gamestop these past few years. There used to be an older woman who worked there who seemed to be kind of snobbish. I was interested in getting Donkey Kong: Barrel Blast because of my DK interest and how curious I was about the references to the game in Super Smash Bros. Brawl, and when my sister went to Gamestop to ask if they had it, the woman retorted that the game didn't exist. We had to end up going to another Gamestop to get it, but that woman left a few years ago and now I have no problems with the service. The guys are pretty friendly, especially because my sister goes there a lot to go bargain hunting and talks to them like friends.

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micronean

53. Posted:

maybe it's just me, but I don't care to be chatty with the clerks. I just pick up my game, pay, and leave, and I never have a problem.

As for Gamestop, I only shopped there one time when I was in Buffalo, NY a very long time ago. When I got to the register the clerks were fishing for extended warranties and preorders. I just said "no, thank you" and left. Personally, I don't see why anyone needs to be talking (or listening) to the clerk for 15 minutes. Just make eye contact and be direct.

At my local video game shop (whenever I'm back in Canada), I just call them up and ask if they have the game I want in stock. If they say yes, then I tell them I'll be by later to buy it. If not (and I have time) I'll just ask them to order one up for me, and it's there in 3-5 days. Often I notice that plenty of gaming nerds seem to find it essential to talk to clerk about video games, though. They like to show off how much they know about games, history, the industry, the "limited editions", and the funniest to me: the Japanese market. Though I know my fair share of video game stuff, I couldn't bare to waste my time talking to these people. I just do my shopping, say thanks, and leave.

To all kids out there buying video games: don't be one of those know-it-all nerd douchebags. Just be direct, and polite, and leave it at that.

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DestinyMan

54. Posted:

micronean wrote:

maybe it's just me, but I don't care to be chatty with the clerks. I just pick up my game, pay, and leave, and I never have a problem.

As for Gamestop, I only shopped there one time when I was in Buffalo, NY a very long time ago. When I got to the register the clerks were fishing for extended warranties and preorders. I just said "no, thank you" and left. Personally, I don't see why anyone needs to be talking (or listening) to the clerk for 15 minutes. Just make eye contact and be direct.

At my local video game shop (whenever I'm back in Canada), I just call them up and ask if they have the game I want in stock. If they say yes, then I tell them I'll be by later to buy it. If not (and I have time) I'll just ask them to order one up for me, and it's there in 3-5 days. Often I notice that plenty of gaming nerds seem to find it essential to talk to clerk about video games, though. They like to show off how much they know about games, history, the industry, the "limited editions", and the funniest to me: the Japanese market. Though I know my fair share of video game stuff, I couldn't bare to waste my time talking to these people. I just do my shopping, say thanks, and leave.

I'm the same way. I would be too excited in finally getting a long-awaited game than to chat with the clerk for too long. A few comments about a game wouldn't hurt, but he or she would have to bring it up, not me. I mainly go to Gamestop to pre-order games, pick up pre-order games, or look for any old games that are on sale.

Edited on by DestinyMan

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WildMan

55. Posted:

micronean wrote:

maybe it's just me, but I don't care to be chatty with the clerks. I just pick up my game, pay, and leave, and I never have a problem..

Lol, that's definitely me! I actually barely talk to anyone when I shop. I don't get what the purpose in talking to the clerk is, unless you're returning a game or something like that.

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DanMan82

56. Posted:

Me four! But I remember there was one time when a clerk WANTED to chat me up.

I went into GameStop one day to get Tekken Tag Tournament 2 for Wii U. The guy asked me how I liked the console and I told him I was enjoying it. He then started talking about how he had the Wii U also and how great it is. He must've talked to me for 15 minutes about all the games that are coming out for it and which ones he was looking forward too. He sounded pretty legit and don't believe he was telling me this just to gain clout with me.

It's not quite the same, but when I went another time to buy Splinter Cell Blacklist & Rayman Legends, this lady waited on me and kept calling me "sweetie" and "dear". Not sure what her intentions were.

Edited on by DanMan82

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OptometristLime

57. Posted:

@KittenKoder

I thought we were here to discuss, there is no way that my personal accounting should garner a reprimand. Much less a diatribe on Capitalism, of all things.

Big businesses are a direct result of consumer trends + demand in the market place. And frankly a whole ton of wheeling and dealing, but were not here to argue that. Or at least I'm not, and I admit my story did stray from a basic point:

My experiences (one of which I cite) have been negative with GameStop, to the point that I take my business elsewhere.
Beyond that I agree with @ScroogeMcLz that its entirely possible to deal successfully within their structure, by paying attention to special offers.

Miyamoto on his desire to focus more on the (hard)core Nintendo fan.

[The casual] attitude is, ‘okay, I am the customer. You are supposed to entertain me.’ [...] and to me it’s kind of a pathetic thing.

You are what you eat from your head to your feet.

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KittenKoder

58. Posted:

OptometristLime wrote:

@KittenKoder

I thought we were here to discuss, there is no way that my personal accounting should garner a reprimand. Much less a diatribe on Capitalism, of all things.

Big businesses are a direct result of consumer trends + demand in the market place. And frankly a whole ton of wheeling and dealing, but were not here to argue that. Or at least I'm not, and I admit my story did stray from a basic point:

My experiences (one of which I cite) have been negative with GameStop, to the point that I take my business elsewhere.
Beyond that I agree with @ScroogeMcLz that its entirely possible to deal successfully within their structure, by paying attention to special offers.

Then perhaps you should not utilize conspiracy nuttery terms. Gamestop is not even close to a monopoly, there re not enough regulations to make it one in any country yet.

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OptometristLime

59. Posted:

OptometristLime wrote:

ScroogeMcLz wrote:

Or Gamestop is simply the better run business. Notice how it was far larger than those other stores.

Sure, but that doesn't touch the issue of their policies, especially toward customers.

Their monopoly power is what allows them to purchase used games for a pittance, in lieu of a windfall profit on the next customer. Who is probably paying as much as 100x (not exaggerating) what the store gave to you. It's within their rights, people accept it, and there are alternatives.

For those that do have alternative routes to offload their games, I think the word needs to be spread that Gamestop is a poor avenue. I sold probably a third of my Wii games collection, hoping to take advantage of one of their "promotions". Once bitten, twice shy; that would describe my experience. ;)

You galvanize me for misusing a term but read my post if you want to understand where I'm coming from.

I would be more correct in saying that they have a tremendous power / influence in the brick and mortar style of game distribution.

Make of that what you will, I actually agree with you about capitalism. This subject has really wandered. :P

Edited on by OptometristLime

Miyamoto on his desire to focus more on the (hard)core Nintendo fan.

[The casual] attitude is, ‘okay, I am the customer. You are supposed to entertain me.’ [...] and to me it’s kind of a pathetic thing.

You are what you eat from your head to your feet.

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WaLzgi

60. Posted:

I have bad experiences in plenty of places including Best Buy, Target, Wal-mart, even Amazon. No place is perfect.

I noticed that most of everyone hates Gamestop most likely due to a bandwagon of hate. Every time Gamestop makes a smart business decision (this even includes the ridiculously priced Xenoblade), everyone freaks out and believes some random guy from Texas (see Kotaku's "source") about some conspiracy.

Edited on by WaLzgi

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