On Friday October 11th, and looking to purchase pokemon X through the Nintendo Eshop, I loaded in twice for $20.00 in order to have $40.00. I had these funds added but forgot about the sales tax on the game, making the actual price a little over my balance so I went to load an additional $10.00 just to be declined. Upon checking my bank account for this reason I saw pending charges for $80.00 rather than the $40.00 available in my eshop balance. I immediately emailed and called the problem solving email form and phone number via your online contact us section. I've yet to receive reply for the email form (7 days later) and the phone number is worthless as there are never any reps to answer the call (keeps telling me they are busy and to try later). I still do not have my game, $40.00 have been charged, the other $40.00 remain in pending status, and no one seems willing to answer my queries via the support lines in any way. Has anyone had this kind of issue before? I even emailed the legal division to see what they had to say but they also ignored my email.
WolfHowlX
