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Topic: Gamestop screwed me over!

Posts 1 to 20 of 57

zmaster101

ok, so I pre ordered Pokemon soul silver from the gamstop.ca right and they said they would ship my lugia figure with the game. Come release date, I get the game but the figure was backordered. Fine I wait a week or so, but as long as I do get it. I check the status of it like 20 minutes ago and it says the figure is cancelled. What do I do?

Edited on by zmaster101

zmaster101

greyelephant

Gamestops a joke. I avoid them like a fat lady on the beach.

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Aviator

Why no fat lady love?

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V8_Ninja

Go to them and ask them to at the very LEAST tell you what happened to the figurine.

EDIT: Edited because of Stuffgamer1 pointing out something that's a bit important.

Edited on by V8_Ninja

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suburban_sensei

Yeah, I don't get too excited over pre-order bonuses anymore...because stuff like that can happen. I know those figurines were pretty cool, so sorry to hear about your misfortune, and I hope you get your money back, or actually get the figurine.

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mark3

Yeah, they did me the same way when I reserved Sonic Chronicles.

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theblackdragon

Did anyone else who pre-ordered get their figurines? If it was just you who didn't, yeah, i'd be irritated, definitely. They'll probably announce or do something about it, though, because that was a pretty big deal... i'd contact them and ask what they plan to offer you in lieu of the canceled figurine.

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zmaster101

yeah thanks, i did email them but i don't know if they'll do anything about it. If not then I'll go to a nearby ebgames and ask them about I guess.... I really wanted that lugia figure!

zmaster101

KanrakusPizza

Aviator wrote:

Why no fat lady love?

............Wow.

wont be on here anymore

zmaster101

UPDATE
I called them and they filled out a form to get it, but it isn't 100%

zmaster101

Stuffgamer1

@V8 Ninja: Pre-orders don't add to the cost of the game, y'know. It just goes towards the final price. How did you seriously not know that?

Sadly, I knew in advance that there wouldn't be enough figurines to meet demand. A couple weeks ago, I saw in our system that we were no longer supposed to promise Ho-Oh figurines with reservation. Shortly thereafter, Lugia went the same route. Whoever is responsable for getting them made and shipped underestimated demand (moron), so it became first come, first served. Sorry that excluded you, zmaster101.

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zmaster101

Stuffgamer1 wrote:

@V8 Ninja: Pre-orders don't add to the cost of the game, y'know. It just goes towards the final price. How did you seriously not know that?

Sadly, I knew in advance that there wouldn't be enough figurines to meet demand. A couple weeks ago, I saw in our system that we were no longer supposed to promise Ho-Oh figurines with reservation. Shortly thereafter, Lugia went the same route. Whoever is responsable for getting them made and shipped underestimated demand (moron), so it became first come, first served. Sorry that excluded you, zmaster101.

was this in canada?

zmaster101

ShinRPGGamer

zmaster101 wrote:

Stuffgamer1 wrote:

@V8 Ninja: Pre-orders don't add to the cost of the game, y'know. It just goes towards the final price. How did you seriously not know that?

Sadly, I knew in advance that there wouldn't be enough figurines to meet demand. A couple weeks ago, I saw in our system that we were no longer supposed to promise Ho-Oh figurines with reservation. Shortly thereafter, Lugia went the same route. Whoever is responsable for getting them made and shipped underestimated demand (moron), so it became first come, first served. Sorry that excluded you, zmaster101.

was this in canada?

I don't think so zmaster, but i might be wrong.

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jangonov

Same thing happened to me when I pre-ordered Lego indiana jones. Sadly, I have to admit that as mad as I was, I ended up working for that exact same store not but a year later. I now refuse to walk into one. I was last in a gamestop on October 31 2009. That was the day I quit. If you think they are bad as a customer, wait until you hear how they tell the employees to deal with customers (rants for 3 hours) and THAT is why I do preorder incentives through best buy or anyone else

Edited on by jangonov

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This topic is exactly why I decide to shop at Best Buy instead of gamestop. People get this stuff pulled on them at gamestop and they STILL shop there. Don't support it if you don't like them.

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Stuffgamer1

No, I'm in America. Not sure how big a difference that should make, though.

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V8_Ninja

@Stuffgamer1 Oh, I thought they did. The thing is that I've never pre-ordered a game due to a special accident that happened a LONG time ago, so I've basically forgotten how pre-ordering works. Thanks for the correction.

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