3DS Forum

Topic: Nintendo Support

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jmets

1. Posted:

So its been 3 days and club nintendo support has not responded. Doe it always take this long?

jmets

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shinesprite

2. Posted:

Care to further explain your situation?

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Unca_Lz

3. Posted:

It generally does not take this long. If you want, you may follow up with another message to Nintendo Support and tell them your problem again. Good luck! :)

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3DS Friend Code: 2234-7139-4188 | Nintendo Network ID: LzWinky

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jmets

4. Posted:

My situation is that I linked my account after purchasing many games. After 10 days still no surveys. Hoping they could give them to me.

jmets

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Knuckles

5. Posted:

@jmets Your problem could be that they haven't shown up because you linked your account after the purchases. They only show up if you download them after the account is linked. Sorry.

Guardian of the Master Emerald
KI:U Spotpass Weapons Thread
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The 7 Emeralds are the servers. Chaos is power, enriched by the heart. The controller serves to unify the chaos. -Tikal

3DS Friend Code: 3265-5181-8557 | Nintendo Network ID: Knux27

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jmets

6. Posted:

Hmm I was told if I contacted them they'd give me the surveys but after 3days they haven't answered

jmets

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Knuckles

7. Posted:

@jmets They probably will.
I recently had my 3DS stolen, got a replacement one,(paid out of pocket) and they refunded me all of my games in eShop credit. They had access to all of the games from the serial number, and if they compare the buys of the games to the date of activation for your Club Nintendo account, you should be fine.

Guardian of the Master Emerald
KI:U Spotpass Weapons Thread
The Master Emeraloggery
8 Bit Forward
eShop Gurus
The 7 Emeralds are the servers. Chaos is power, enriched by the heart. The controller serves to unify the chaos. -Tikal

3DS Friend Code: 3265-5181-8557 | Nintendo Network ID: Knux27