3DS Forum

Topic: Nintendo Support

Showing 1 to 7 of 7

AuthorMessage
jmets

jmets

1. Posted:

So its been 3 days and club nintendo support has not responded. Doe it always take this long?

jmets

AuthorMessage
shinesprite

shinesprite

2. Posted:

Care to further explain your situation?

Currently Playing: The Wonderful 101, SSB 3DS, & Splatoon!

AuthorMessage
LztheQuackAdmin

LztheQuack

3. Posted:

It generally does not take this long. If you want, you may follow up with another message to Nintendo Support and tell them your problem again. Good luck!

Nintendo Life Community Administrator

Fire Emblem! Enough said! TINGLE_loggery

Nintendo Network ID: LzWinky

AuthorMessage
jmets

jmets

4. Posted:

My situation is that I linked my account after purchasing many games. After 10 days still no surveys. Hoping they could give them to me.

jmets

AuthorMessage
Knuckles

Knuckles

5. Posted:

@jmets Your problem could be that they haven't shown up because you linked your account after the purchases. They only show up if you download them after the account is linked. Sorry.

Guardian of the Master Emerald
KI:U Spotpass Weapons Thread
The Master Emeraloggery
8 Bit Forward
The 7 Emeralds are the servers. Chaos is power, enriched by the heart. The controller serves to unify the chaos. -Tikal
3DS Friend Code: 3265-5181-8557

Nintendo Network ID: Knux27

AuthorMessage
jmets

jmets

6. Posted:

Hmm I was told if I contacted them they'd give me the surveys but after 3days they haven't answered

jmets

AuthorMessage
Knuckles

Knuckles

7. Posted:

@jmets They probably will.
I recently had my 3DS stolen, got a replacement one,(paid out of pocket) and they refunded me all of my games in eShop credit. They had access to all of the games from the serial number, and if they compare the buys of the games to the date of activation for your Club Nintendo account, you should be fine.

Guardian of the Master Emerald
KI:U Spotpass Weapons Thread
The Master Emeraloggery
8 Bit Forward
The 7 Emeralds are the servers. Chaos is power, enriched by the heart. The controller serves to unify the chaos. -Tikal
3DS Friend Code: 3265-5181-8557

Nintendo Network ID: Knux27