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Topic: Club nintendo warranty

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snowmonkey111

So I bought a 3DS a wile back and it was working fine and i woke up today to play it and the selection box in the menu was stuck moving to the lower right and i can't seem to fix it. I went and checked to see if it was still under warranty, unfortunately it was not but then i realized i hadn't done the club nintendo extended warranty would it still work even it the other warranty expired?

snowmonkey111

SCRAPPER392

I don't think so. You can try though. Nintendo might ge able to help fix your menu problem if you call them. It sounds like the button thinks it's being pressed ←↓. They might be able to tell you a method to reset the button state to normal.

Qwest

3DS Friend Code: 4253-3737-8064 | Nintendo Network ID: Children

Mk_II

yep, sounds like a stuck button. a good clean would probably solve the problem

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Nintendo Network ID: Mk2_NL 3DS Friend code

snowmonkey111

How would I clean it i don't really know how?

snowmonkey111

SCRAPPER392

snowmonkey111 wrote:

How would I clean it i don't really know how?

Use a toothbrush and use the bristles to clean in between the buttons and the casing. Use rubbing alcohol if you need to, or other cleaning stuff that's safe for electronics/metal.
If cleaning the buttons doesn't help, you'll need to call Nintendo to help you reset the buttons, or get a repair if the buttons have something actually physically wrong with them.

Edited on by SCRAPPER392

Qwest

3DS Friend Code: 4253-3737-8064 | Nintendo Network ID: Children

snowmonkey111

SCAR392 wrote:

snowmonkey111 wrote:

How would I clean it i don't really know how?

Use a toothbrush and use the bristles to clean in between the buttons and the casing. Use rubbing alcohol if you need to, or other cleaning stuff that's safe for electronics/metal.
If cleaning the buttons doesn't help, you'll need to call Nintendo to help you reset the buttons, or get a repair if the buttons have something actually physically wrong with them.

That didn't and can I just e-mail them because I only have a few minuets left on my cell and i don't have a land line so would that work?

snowmonkey111

Yellowgerbil

Yes you can email them but they probably won't reply until Monday.

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3DS Friend Code: 2836-0142-5860 | Nintendo Network ID: Paddingt0n

snowmonkey111

Yellowgerbil wrote:

Yes you can email them but they probably won't reply until Monday.

That's fine whats there e-mail address?

snowmonkey111

Raylax

I couldn't find an email address on the support site, but it may be simply that your circle pad needs recalibrating. Try this:

What to do:

Select the System Settings icon on the HOME Menu, and tap "Open."

Tap "Other Settings."

Tap "Circle Pad."

Make two or three full rotations, then tap "Next."

Move the Circle Pad in all four directions and confirm that the color of the triangles changes to green, then tap "OK" to return to the HOME Menu.

Source: http://www.nintendo.com/consumer/systems/3ds/en_na/ts_system.jsp

Raylax

3DS Friend Code: 0173-1400-0117 | Nintendo Network ID: RaylaxKai

snowmonkey111

Raylax wrote:

I couldn't find an email address on the support site, but it may be simply that your circle pad needs recalibrating. Try this:

What to do:

Select the System Settings icon on the HOME Menu, and tap "Open."

Tap "Other Settings."

Tap "Circle Pad."

Make two or three full rotations, then tap "Next."

Move the Circle Pad in all four directions and confirm that the color of the triangles changes to green, then tap "OK" to return to the HOME Menu.

Source: http://www.nintendo.com/consumer/systems/3ds/en_na/ts_system.jsp

Nope that didn't work

Edited on by snowmonkey111

snowmonkey111

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