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Topic: 3DS sent to Nintendo for repair

Posts 1 to 20 of 38

Nintendo_Lover

Hey so recently I sent in my 3DS to Nintendo for repair. When I track it on the Nintendo website it shows that they haven't received it yet and are waiting for it to arrive. Now I checked the UPS site and it said that it was delivered yesterday and some guy name Cross signed it. I'm worried cause I I think someone stole it. It was sent to the repair factory in New York City. I really don't want to expect the worse so anyway this was my first time dealing with Nintendo and sending something to them. So if you guys have experienced something similar to this please let me know ASAP thank you.

Nintendo_Lover

bezerker99

I had a guy named Cross sign for my 3DS when I sent it in for repair.

And...it was sent to NY. Don't worry, your 3DS is in good hands.

Jay3DS

Just out of interest, did you have to provide proof of purchase?

Jay3DS

Nintendo_Lover

Yeah there was a proof of purchase thing at the top. I don't know what went wrong though like I got the new KH game it worked fine like a charm. I let my friend play Pokemon pearl on it and it had cut off on him. When I put it in sleep mode it cut off com

Nintendo_Lover

Geonjaha

Try not to worry. I'm sure your little bundle of joy is doing fine.

Geonjaha

3DS Friend Code: 2277-6645-7215

Jay3DS

Nintendo_Lover wrote:

Yeah there was a proof of purchase thing at the top. I don't know what went wrong though like I got the new KH game it worked fine like a charm. I let my friend play Pokemon pearl on it and it had cut off on him. When I put it in sleep mode it cut off com

How did you submit proof of purchase to them though? Just wondering what you do if you haven't got it.

Jay3DS

bezerker99

JAY81UK wrote:

Just out of interest, did you have to provide proof of purchase?

Nope. When I arranged the repair at nintendo's website, it only asked for the serial # of my 3DS.

Nintendo_Lover

I hope so I'm just really worried that some person took it, I had it happen before but it was when I was in school. I dropped my 3DS a lot which sucks sighs

Nintendo_Lover

Nintendo_Lover

I miss playing my games D:

Nintendo_Lover

Jay3DS

bezerker99 wrote:

JAY81UK wrote:

Just out of interest, did you have to provide proof of purchase?

[/div]

Nope. When I arranged the repair at nintendo's website, it only asked for the serial # of my 3DS.

But when you do it online, there's a tick box to say if you are including proof of purchase or not?

So what if you don't select it/ How do they validate the warrenty?

Jay3DS

Nintendo_Lover

My warranty was expired so I have to get mine fix unless they replace it.

Nintendo_Lover

Jay3DS

Nintendo_Lover wrote:

My warranty was expired so I have to get mine fix unless they replace it.

[/div]

What was wrong with it? And do you know how much it's going to cost?

When i registered mine on Club Nintendo, they didn't ask for a serial number, just a PIN that came with the console.

Maybe that's for the warrenty, because if you buy it used then it wouldn't have a PIN.

Edited on by Jay3DS

Jay3DS

Jay3DS

bezerker99 wrote:

I never had to provide proof of purchase.

Was it still in warrenty? Didn't you select the tick box on the repair form online? No proof of purchase mentioned at all? That's weird.

Jay3DS

Nintendo_Lover

I dont really I went to play KH and it played like a charm.(kingdom hearts 3D) my friend asked me if he could play Pokemon I said yes. The next morning he said it had cut off on him. I turned it on no trouble until I got to school I noticed when playing KH that the camera was all fuzzy color looking do it wouldn't take 3d pics and when I put it in sleep mode the blue light would turn completely off and it would take a while to turn on. So one day I play KH 3D for a good 2 or 4 hours gave it to my friend to play it had cut off on him again and this time it did not turn back on so I called Nintendo since my warranty was expired cause I had purchased it on the day it was released I' m being charged 100 dollars but if they can't fix it they will send me a brand new one. So it was 85 and it the total came to100 but that's cause of the psychical damage it varies on what problems your having with it.

Nintendo_Lover

Jay3DS

No problems at all, just wanted to know for future reference.

$100 dollars? You could buy a second hand one for less couldn't you?

Jay3DS

Nintendo_Lover

The 3DS now is $159 dollars now and the 3DS XL is $199 dollars XD

Nintendo_Lover

Jay3DS

Ah ok, I'm in the UK sorry lol

Jay3DS

Nintendo_Lover

bezerker99 wrote:

I had a guy named Cross sign for my 3DS when I sent it in for repair.

And...it was sent to NY. Don't worry, your 3DS is in good hands.

hey I checked again and nothing showed up in the bar I'm getting worried dude like really worried.

Nintendo_Lover

xBASSxMONSTAx

Sounds like your 3ds is stolen brother. Better start getting your proof of postage and stuff so u can make a claim

xBASSxMONSTAx

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